Santa Clarita
IT Support Services

My first experience with Bob and The Network Doctor was back in the early 1990's when he designed and implemented a sophisticated remote access solution for me at Cardservice International. We were in need of a robust solution to allow our regional managers and remote office workers to safely and securely access our back office systems. Bob took the time to understand our business, our budget, and built a solid foundation that supported our growth for many years. From this success came many years of continued business with The Network Doctor. Enterprise Servers, RightFax Enterprise implementation, mainframe host integration, and even tremendously complex network/application troubleshooting. When you buy a solution from the Network Doctor, know it comes with the BEST support possible because Bob is a wealth of knowledge. Detailed and methodical, I have personally experienced the complex hell a network and internally developed application problem can become and personally witnessed Bob in action as he quickly helped us isolate the problems, developed recommendations and worked with our technical and development staff to resolve them. Bob is truly an expert in his field. Knowing him as vendor, colleague, mentor, and friend for 15+ years has been a true honor and privilege. Trust Bob and The Network Doctor for your Information Technology needs and solutions. Your only regret will be not calling him sooner.

What I like most about TNDI is the peace of mind that our relationship has provided. Knowing that our most critical systems and data are in good hands gives me the peace of mind and assurance that the vehicle driving our operations is capable of helping our team reach or our objectives, day after day.

The Network Doctor consistently handles all types of IT situations that arise. It is not out of the norm for them to notify us of a situation as they are constantly monitoring our Network. They provide me with a level of confidence I have never had, even when we had in house IT Staff. I have the utmost of trust in everyone involved in this organization and would and will continue to recommend them to business associates.

If you want reliable, knowledgeable, and the friendliest IT customer service ever, then TNDI is the best. Their team has been amazing when it came to setting up our new computers, network, and systems for SCV Food Pantry. Any time my team has a technical question or issue I do not have to stress about it because I know TNDI has it under control when I submit a support ticket or a phone call. They keep me up to date with cyber security and any process they are working on to make sure my network is running as smoothly as possible.

The team at The Network Doctor has no equal. They are the most responsive IT service we've ever worked with. Their team is very friendly, knowledgeable and proactive. Bob and his team of professionals set up our network for us and have maintained it for the past three years. Everything runs smoothly and when any issue comes up there is always someone to answer our call and walk us through a solution. The Network Doctor makes sure our network is secure and our data protected. We don't worry about this aspect of our business because they are in our corner. I wouldn't recommend anyone else.

I have been a client of TNDI for over 12 years now and have seen many changes in technology. The addition of the Data-Safe Backup was one of the smartest moves we have made. We used to back up on tape which protected us but was not very convenient. Now if we need a file restored we simply let TNDI know at it is usually done within 30 to 45 minutes and this has saved us time and effort. I would highly recommend the service.

I have known Bob for close to 20 years and believe he has been the greatest find of my career. He is indeed the IT consultant's consultant. I have successfully run my IT company for 35 years and cannot count the number of times I have gone to Bob for answers to my toughest questions, to which he has always been able to provide complete, well thought out solutions. In addition to his brilliant mind, he is thoroughly trustworthy. His integrity, honesty, and humility are legend. If Bob has a fault it is his perfectionism. When he engineers a system for a client, he makes sure every aspect of it is done correctly and once it is assembled it is tested thoroughly and that testing goes on throughout the lifetime of the system.

One day Bob told me about a top-notch cybersecurity product he was testing and planning to add to his arsenal of cyber defenses for his clients and the next day he relates how he notified the company that he had discovered an exploitable weakness in their software. This tells you two things about Bob, he doesn't just accept the claims of a software company at face value, he digs in to make sure the product is thoroughly vetted before he uses it for his clients and his skillset is so strong that within hours of getting his hands on it, he can find a fault in a product that has undergone thousands of hours of testing by senior engineers and been in use by thousands of clients worldwide.

Bob and I were founding partners of a cloud services company in 2011. We sat on the board of directors together and I got to see Bob in action on a daily basis. All I can say is that I was impressed as were the other top-level executives of the company. I know of dozens of the best IT consultants in the country who seek out Bob to help solve their problems or to get a second opinion. If I weren't already in the IT business myself there is no doubt that Bob and his company would be the IT firm I would choose for my company.

Being a CPA firm the storage and protection of our client's data is absolutely critical to the success of our business. After realizing our old tape backups weren't working properly we contacted The Network Doctor to see what other solutions were out there. Bob set us up with an onsite and off site back up plan that has worked flawlessly. We have had a few occasions where we deleted something that we needed and The Network Doctor was able to have it back on our server in a matter of minutes. Since we started using TNDI's Data-Safe backup system we haven't had to worry about lost data or computer issue since. We never realized how important it was to have a good IT company behind our business and now we recommend it to all of our clients.